I recently made a book from some shoots I took at my daughters graduation day using Bob Books and was pleasently surprised with both the quality and speed, about seven days from upload to delivery. The software was easy to use and the whole process relatively simple, so for me there wasn't a problem and I will certainly try them again.
But you wouldn'y use them as a wedding album would you?
Maybe it was just the one I had, the print quality was OK but the book just looked tacky and cheap.
It reminded me of one of those 'Ladybird' books I used to get when I was in playschool (200 years agao).
Karl